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How to Buy Products... and other important information Delivery International orders Credit or Debit Card Purchase Order Cheque VAT Network/Site Licences Terms and Conditions Privacy and Data Protection Delivery The products on our website are either downloadable or work online. Some download links are sent to you automatically after purchase - others require us to create a licence for you and send download links, in which case you need to wait for a human reply. We endeavour to fulfil orders as quickly as possible. If you request a product on CD and we are able to supply it, there will be administrative and shipping charges. International orders You can buy any of our downloadable or online products through the website from anywhere in the world. Just click the "Add to basket" button on the product page. All international orders must be paid for in advance. As well as PayPal we also accept direct bank transfers, and politely request that customers pay their own bank fees. International resellers: Australia: East West Online, Victoria, Australia - www.east-west.com.au Hong Kong: Artsberg Enterprise Ltd., Kowloon, Hong Kong - www.artsberg.com.hk Iceland: ORTAEKNI, Reykjavik, Iceland - www.ortaekni.is Ireland: Edtech Software Ltd., Westport, Co. Mayo, Ireland - www.edtech.ie New Zealand: DTSL, Wellington, New Zealand - assistive.dtsl.co.nz Credit or Debit Card UK only. To order by credit or debit card select Add to basket on the page of the product(s) you wish to purchase and follow the online instructions at checkout. Credit and debit card purchases are processed securely through PayPal. Having a PayPal account is optional in the UK and you can still proceed to pay by credit or debit card. Purchase Order - UK only We accept official purchase orders from UK Schools, Colleges, LEA's, Universities, Charities, Hospital/Health Trusts and Government bodies. Email or post your official purchase order to Shiny Learning. Terms of payment are 30 days from the date on the invoice we send with your order. Product prices can be found on the product pages. Please provide a named contact with your order, and preferably an email address so that we can acknowledge your order. Cheque Send a cheque with your order to Shiny Learning. Make cheques payable to "Shiny Learning". Please remember to include your contact and delivery details, and an email address so that we can acknowledge and fulfil your order. VAT We are registered in the UK for VAT. Our VAT Registration Number is 944 7683 78. If you are paying online through PayPal, the VAT element of your order will be added when you reach the confirmation stage of the checkout process. This is because the PayPal system needs your postal address in order to calculate taxes. Network/Site Licences In addition to single school licences we are able to negotiate multiple school or community licences on most products. Please contact us if you wish to discuss such an option. Terms and Conditions We comply with UK Distance Selling Regulations. In particular, please note: there is no 14 day right to cancel on downloadable products. Downloads are not refundable. All information we provide is correct to the best of our knowledge, and prices are subject to change. Privacy and Data Protection Your privacy is of the utmost importance to us. We will only use the information that we collect about you in accordance with the current UK Data Protection Act. We do not share or disclose any of your information with third parties, and only retain your details for internal business purposes. Should you make an online purchase by credit/debit card your bank details will be processed securely by PayPal, and we will only receive shipping and ordering information. Should you have any questions about your privacy please contact us.
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How to Buy Products... and other important information Delivery International orders Credit or Debit Card Purchase Order Cheque VAT Network/Site Licences Terms and Conditions Privacy and Data Protection Delivery The products on our website are either downloadable or work online. Some download links are sent to you automatically after purchase - others require us to create a licence for you and send download links, in which case you need to wait for a human reply. We endeavour to fulfil orders as quickly as possible. If you request a product on CD and we are able to supply it, there will be administrative and shipping charges. International orders You can buy any of our downloadable or online products through the website from anywhere in the world. Just click the "Add to basket" button on the product page. All international orders must be paid for in advance. As well as PayPal we also accept direct bank transfers, and politely request that customers pay their own bank fees. International resellers: Australia: East West Online, Victoria, Australia - www.east-west.com.au Hong Kong: Artsberg Enterprise Ltd., Kowloon, Hong Kong - www.artsberg.com.hk Iceland: ORTAEKNI, Reykjavik, Iceland - www.ortaekni.is Ireland: Edtech Software Ltd., Westport, Co. Mayo, Ireland - www.edtech.ie New Zealand: DTSL, Wellington, New Zealand - assistive.dtsl.co.nz Credit or Debit Card UK only. To order by credit or debit card select Add to basket on the page of the product(s) you wish to purchase and follow the online instructions at checkout. Credit and debit card purchases are processed securely through PayPal. Having a PayPal account is optional in the UK and you can still proceed to pay by credit or debit card. Purchase Order - UK only We accept official purchase orders from UK Schools, Colleges, LEA's, Universities, Charities, Hospital/Health Trusts and Government bodies. Email or post your official purchase order to Shiny Learning. Terms of payment are 30 days from the date on the invoice we send with your order. Product prices can be found on the product pages. Please provide a named contact with your order, and preferably an email address so that we can acknowledge your order. Cheque Send a cheque with your order to Shiny Learning. Make cheques payable to "Shiny Learning". Please remember to include your contact and delivery details, and an email address so that we can acknowledge and fulfil your order. VAT We are registered in the UK for VAT. Our VAT Registration Number is 944 7683 78. If you are paying online through PayPal, the VAT element of your order will be added when you reach the confirmation stage of the checkout process. This is because the PayPal system needs your postal address in order to calculate taxes. Network/Site Licences In addition to single school licences we are able to negotiate multiple school or community licences on most products. Please contact us if you wish to discuss such an option. Terms and Conditions We comply with UK Distance Selling Regulations. In particular, please note: there is no 14 day right to cancel on downloadable products. Downloads are not refundable. All information we provide is correct to the best of our knowledge, and prices are subject to change. Privacy and Data Protection Your privacy is of the utmost importance to us. We will only use the information that we collect about you in accordance with the current UK Data Protection Act. We do not share or disclose any of your information with third parties, and only retain your details for internal business purposes. Should you make an online purchase by credit/debit card your bank details will be processed securely by PayPal, and we will only receive shipping and ordering information. Should you have any questions about your privacy please contact us.